/ Flight Desk Support

Direct help for young pilots and parents

Need order updates, tracking details, or 30-day crash guarantee assistance? Our Austin flight desk crew is ready to help Monday through Saturday.

Reach Our Crew

How to connect with the Austin support hub

We provide rapid 24-hour turnaround on warranty blade replacements and technical troubleshooting.

Phone Hotline

Austin Support Depot

Direct Email Desk

Speak directly with our Austin flight crew at (304) 982-4289, available Monday through Saturday from 9 AM to 6 PM CT.

Visit or mail inquiries to our headquarters at 5900 Balcones Drive Suite 100, Austin, TX 78731 for fast local processing.

Drop us a note anytime at info@primepathgroup.sbs for order tracking, crash guarantee claims, and model pairing advice.

Flight Desk Message

Send us your questions or crash warranty claims

Fill out the form below with your order number and model details. Our Austin crew replies within 24 hours.